1. Eligibility for Returns
We accept returns only if the product received is damaged or incorrect. If you receive a product that is defective, damaged, or different from your order, please notify us within 24 hours of delivery.
2. How to Request a Return
To initiate a return, contact our customer service team with your order number and a detailed description of the issue, along with supporting evidence like images or videos of the product. We will guide you through the return process.
3. Return Conditions
The returned item must be unused, in its original packaging, and in the same condition it was received. If the product is found to be used or damaged by the customer, it will not be eligible for return.
4. Refund Process
Once we receive the returned item and confirm the issue, we will process your refund. Refunds will be issued to you in cash at the time of the return, which will be delivered to the address you provided. The return shipping cost, if applicable, may be covered by QuintonTechs, depending on the situation.
5. Non-Returnable Items
Certain products may be non-returnable due to their nature. These will be clearly stated at the time of purchase. Please review product descriptions before placing your order.
6. Changes to the Policy
We reserve the right to update or modify our return and refund policy at any time.
For any questions or concerns, feel free to contact our support team at [email protected]